For the current COVID-19 information and protocols from the Australian Government click here.
The Optical Co are proud Optometrists in our local communities, but it’s not about us right now.
Our stores are temporarily closed.
With the health & wellbeing of our customers and teams as the priority, we have made the difficult decision to temporarily close our stores given increasing escalation of the COVID-19 situation.
This closure is in effect immediately and at this stage we anticipate we will re-open stores on April 27.
We regret that this unavoidable closure will have an impact on both our employees and our communities. Our priority remains health & wellbeing, with this period of uncertainty we must all play our part and appreciate your understanding and continued support.
Customers with Upcoming Appointments + Current Orders
Customers who have upcoming appointments or pending orders will be contacted directly or can contact customercare@theopticalco.com.au with any questions.
In the Instance You Have an Eye Health Emergency
For any eye health related emergencies please email eyecare@theopticalco.com.au and one of our team will respond.
Our website will remain operational and whilst you cannot make bookings or visit our stores at this time, we encourage you to look after your eyes – remember to give them a rest from all their hard-work absorbing information, alerts & updates (plus any extra screen time).
We also encourage everyone to continue with good hand hygiene and follow general Australian Government COVID-19 guidelines and health advice.
Our team is closely monitoring the situation and hope that this crisis will soon be behind us. We appreciate how important vision is to Australian’s, until we next see you please keep yourself, your loved ones and your community safe.
We will keep you informed of any developments and look forward to welcoming you back to our stores very soon.
Stay safe and take care.
For the current COVID-19 information and protocols from the Australian Government click here
